Refund Terms And Conditions
Goods must be returned within 365 days from the date of purchase.
Goods must be accompanied by original receipt/invoice.
Goods must be in their original manufacturers packaging.
Goods must not be used in any way.
Postage costs of returns/exchanges are not covered.
It is the customer's responsibility to ensure the goods are returned safely to us.
Exchanges will be charged postage as follows: Ireland & UK: €15 large boxes; €10 standard packages.
Please note in circumstances where you would like to return a bike after no longer than 14 days (which is not special order), our policy is to charge a restocking fee of 10%.
We will refund to your bank account via EFT for bikes and credit/debit card for all other goods.
We are unfortunately not in a position to operate our Returns Policy on any sale, special offer, clearance or reduced price items and these cannot be returned once purchased.